Privacy policy
How PaymentNinja collects, uses and shares information. Last updated November 2, 2026.
Information we collect
- Information you give us: when you request a quote, we collect your name, business name, email, phone number, website, industry, approximate monthly card volume, how you take payments, your current processor and any message you include.
- Information collected automatically: pages you visit, the page you arrived from, campaign parameters in links (such as UTM tags or ad click IDs), device and browser information, and an identifier stored in your browser so we can connect your visit to your quote request.
- Calculator inputs: numbers you type into our calculators are processed in your browser and are not sent to us unless you submit a quote request.
How we use information
- To share your quote request with payment processing partners so they can contact you
- To measure which pages and partners generate requests and to calculate referral fees
- To operate, secure and improve the website
- To comply with legal obligations
How we share information
When you submit a quote request and agree to be contacted, we share your details with one or more payment processing partners, which may include Zeyla, so they can contact you about merchant services by phone, email or text. Partners use your information under their own privacy policies. We also use service providers, such as our website host and analytics tools, that process data on our behalf. We do not sell your information for money, and we don't share it with partners unless you submit a request.
Cookies and similar technologies
We use browser storage to remember how you found our site and to attribute quote requests and partner clicks. If we add analytics or advertising tools, they may set their own cookies. You can clear or block cookies in your browser settings.
Your choices
You can ask us to access, correct or delete the information we hold about you, or to stop sharing it with partners. To stop hearing from a partner, use the opt-out instructions in their messages or contact them directly. Depending on where you live, you may have additional rights under state privacy laws.
Data retention and security
We keep quote requests for as long as needed to provide the service, calculate referral fees and meet legal obligations, and we use reasonable safeguards to protect them. No method of transmission or storage is completely secure.
Children
Our website is intended for businesses and is not directed to children under 13.
Contact us
For privacy questions or requests, email privacy@paymentninja.com.